Can I change my nominated account or add a new one?

You can change your linked (nominated) account by logging in to your Shawbrook account and sending us a message.

We're in the process of upgrading the online experience for all of our customers. We'll contact you before this happens.

If your online account has not been upgraded yet:

  • log in and select Messages
  • select Create message and then Change or register a nominated account
  • select your savings account and then enter your new nominated account details

If your online account has been upgraded:

  • log in and select Messages and help
  • select your linked account and send us a message with your new linked account details

The account needs to be in your name. If we cannot match the account to you electronically, we may ask for proof that the account is your own.

If you do not have an online account, please call us on 0345 266 6611. We’re open from 9am to 5pm, Monday to Friday, excluding bank holidays.

If you have a business savings account, the process is slightly different. Find out how to change the nominated account of your business savings account.

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