How will the One Time Passcode (OTP) be sent to me?
We normally send the OTP as a text message to the registered mobile phone. You can choose to receive a voice message instead to your registered telephone number, which can be a landline number if you prefer.
Simply select 'voice code' when the authentication screen appears and choose the number you'd like us to call.
You'll then receive a call from our automated voice service.
Please note, if you’re a not yet a customer, you will need to have a mobile phone in order to open an account.