I need to update my contact number

You can change your phone number by logging in to your account.

We're in the process of upgrading the online experience for all of our customers. We'll contact you before this happens.

If your online account has not been upgraded yet:

  • log in and select the My Profile icon
  • enter your new number
  • select Change

If your online account has been upgraded, log in and send us a message to change your phone number. You can also call us on 0345 266 6611. We're open from 9am to 5pm, Monday to Friday, excluding bank holidays.

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