My business savings fixed rate bond is about to mature. You've written to me about new rates on offer, but they're different to the rates on your website.
We create your maturity invite a few weeks before your bond is due to mature. That means that we may have new products on offer by the time your bond matures. You're more than welcome to choose any of our current products, or we'll honour the products on your maturity letter - whichever you prefer.
To take advantage of your maturity rates, we'll need to receive your instruction before the maturity date.