What security measures do you have in place for when I contact you about my business savings account?
Secure messages between us can only be viewed by logging in to our online portal, eSavings. You'll need to enter your password, then we'll send a one-time passcode to your registered number for you to input.
When accepting instructions via the telephone (either when we call you or when you call us), we will ask you several security questions to verify your identity.
We will use your security details you provided on your application. If we cannot verify you, we will be unable to talk to you about your account(s).