How will the One Time Passcode (OTP) be sent to me?

We normally send the OTP as a text message to the registered mobile phone. You can choose to receive a voice message instead to your registered telephone number, which can be a registered landline if you prefer.

Simply select 'voice code' when the Authentication screen appears, and choose the number you'd like us to call. You'll then receive a call from our automated voice service.

Please note, if you’re a not yet a customer, you will need to have a mobile phone in order to open an account.

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