Why is a Shawbrook credit search appearing on my credit report when I haven’t applied for a loan?

If you have searched for a loan on a website such as ClearScore, Totally Money, or many others, they will have looked for suitable offers for you. To do this, they will send your data to us and other lenders to check if you are eligible for one of our products. This enables us, and other lenders that they work with, to provide you with a personalised quote on the relevant website if you are eligible. If you've requested a quote directly from us on our website, we'll also check to see if you're eligible for one of our products and if you are, we'll provide you with a personalised quote.

This is known as a ‘quotation search.’ These searches are only seen by you, not other lenders, and do not affect your credit score. For more information about how your data may be used in this way, we would recommend reviewing the Privacy Policy of any comparison or other financial websites that you use.

If you would like confirmation of which organisation supplied your data to us, please contact us and we would be happy to provide further details.

Speak to us about a new loan

Our team are available:

Monday - Friday: 9am-7pm
Saturday: 10am-2pm. 

We're closed on Sundays and public holidays. 

You can speak to our sales team about a new loan by calling us on 0345 600 6260.

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