I recently requested a quote for a Shawbrook loan. Why is a credit search appearing on my credit report when you stated you would only complete a soft search?

If you request a quote for Shawbrook loan we do complete what is known as a 'soft' or 'quotation' search. This search helps us check if you’re eligible for one of our products and provide you with a personalised quote. While this search is visible to you on your credit report, it is not visible to other lenders and will not affect your credit score.

Find out more about the difference between soft and hard searches.

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