Can I redeem my loan early?
You can pay back your loan with us at any time. For some of our products, you will incur Early Repayment Charges if you pay your loan back before the agreed end date of the loan. Please check your Offer Letter for confirmation of whether Early Repayment Charges apply to your loan.
If you are interested in redeeming your loan with us, please contact our service desk to request a redemption statement. You can request up to four redemption statements in any calendar year as part of the standard service provided on your account. A fee of £25 will be charged for any additional requests. This fee may be paid by you or another lender.
You can contact the team by on 0345 848 0223.
Our team is available:
Monday - Thursday: 8am-8pm
We're closed on Sundays and public holidays.